1. How often should I take Protervis Premium Hair Complex?
      Four capsules once daily with a meal. Or if you prefer, 2 capsules in the morning and 2 capsules in the evening taken with a meal.


     2. How many capsules are in each package?

       Each package of Protervis Premium Hair Complex contains 120 capsules (30 day supply). See individual product label for details.


    3. How soon will I start to see new hair growth?

       We strongly recommend that Protervis Premium Hair Complex be used as directed for at least 6 months for maximum results. How fast hair grows differs from person to person. It can take 90 days (or more) to see the first new hairs. The hair growth cycle can last from 2-6 years that is why new hair can sometimes take longer to appear.


   4. Will I grow hair anywhere else other than my scalp?

    No, taking Protervis Premium Hair Complex will only affect the hair follicles of scalp hair, but you may notice a few other benefits after 3-6 months, like improved skin and nail health.

   5. Can Protervis Premium Hair Complex grow hair on a shiny scalp?

   No, a “shiny scalp” or a “bald head” means there are no hair follicles and hair can’t grow back. Protervis Premium Hair Complex will only work if there are viable hair follicles that have chances of regrowth.


   6. What will happen if I stop taking Protervis Premium Hair Complex? Will my hair return to baseline?

   If your hair loss is related to stress or hormonal changes, your results after 6 months will most likely remain over time, given that the lifestyle factors have also been improved or changed. However, if your hair loss is related to DHT, genetics or is chronic, the condition may return to baseline after the treatment has ended. The ingredients in Protervis Premium Hair Complex are also designed to "block" the negative effects of DHT that is why we advise for you to take the product on an ongoing basis to maximize the positive effects

 Protervis Premium Hair Complex is safe to take for indefinite periods and is ideal for long-term maintenance after the desired results have been achieved


7. Will taking more than the recommended dosage increase the speed or quality of my hair growth?

   No, each Protervis Premium Hair Complex capsule contains the precise strength of active ingredients needed to have a positive effect on hair loss and hair growth.


 8. Are there any negative side effects?

Biotin is one of the many ingredients in Protervis.  Although biotin is generally considered safe, there have been some reports of side effects. Some people can be sensitive to biotin and may not be able to use it as a supplement. The most common side effect of biotin is an upset stomach. Other reported side effects include cramping, diarrhea, and nausea. Taking biotin with food may reduce the risk of side effects. Biotin may also interfere with specific blood tests. If you're taking biotin supplements, tell your doctor in advance so they can consider this when interpreting your blood test results.

Protervis Premium Hair Complex is derived from nature to stop hair loss, promote hair growth, and maintain hair health in both men and women.† It is completely safe as it is 100% drug-free.

9. Who should use Protervis Premium Hair Complex ?

    Protervis Premium Hair Complex is suitable for both MEN and WOMEN and can be used by anyone suffering from progressive, hormone-driven (DHT or estrogen), age-related hair loss.Protervis Premium Hair Complex is not made to target sudden, unusual or other types of hair loss. If you have this type of hair loss, you should consult a physician immediately.

Protervis Premium Hair Complex is not suitable if you have allergies to fish. The collagen in our formula is a marine-derived ingredient.

Protervis Premium Hair Complex is not recommended to anyone under the age of 18, anyone who is trying to get pregnant or pregnant and when nursing. If you are taking any medications or have a medical condition, consult your physician prior to use.


 10. Can I take this with a multivitamin?

   It is best for you to speak with your primary care provider before starting any new supplements.


11. Is Protervis Premium Hair Complex tested on animals?

    No, it is never tested on animals.


12. Is Protervis Premium Hair Complex FDA approved?

Protervis Premium Hair Complex is a natural dietary supplement that is 100% drug-free. The FDA regulates prescription and over-the-counter medications, not supplements. However, Protervis Premium Hair Complex is manufactured in the USA in a cGMP( Current Good Manufacturing Practices) -certified facility that adheres to the requirements set by FDA to ensure its safety.

Current Good Manufacturing Practices (cGMP) are a set of guidelines maintained by the United States Food and Drug Administration (FDA) to help promote consumer safety. There are different cGMP guidelines for pharmaceutical drugs, foods, as well as dietary supplements. 


Shipping and Returns

How much is shipping?

United States Domestic Orders- We will process orders within 1 business day. Standard USPS shipping is 3 to 7 business days. Expedited shipping is available for an extra fee and we use USPS Priority Mail second business day delivery. Tracking number will be immediately provided once shipped.


International Orders- Calculated at checkout. Shipping can take from 7 to 14 days depending on location and tracking number will be provided. We are not responsible for import duties, taxes, customs, and other fees levied by the destination country. You will be considered the importer of record and must comply with all applicable laws and regulations.



Loss or Damage During Shipment
Allow up to 3 extra business days for packages that show delivered. Please contact us if the product is damaged or package is lost in transit.

International shipments are not covered under our guarantee policy.


Order Cancellations

If you wish to cancel an order please contact us at @hello@protervis.com as soon as possible. We will try our best to cancel the order and stop it from getting processed by our fulfillment center - we process orders daily so that we can guarantee timely shipping. 

We cannot cancel an order once it has already been shipped. You will have to return the package and can reference our Returns & Refunds Policy for more details.



Returns and Refund Policy


We reserve the right to change our refund policy at any time.  We offer refunds for all of our Products.  If you are not 100% satisfied with your purchase, please contact us within 30 days of your purchase date and we will gladly issue you a full refund. Any product you return must be in the same condition you received it and in the original packaging. To request a return, please email us at hello@protervis.com.  Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. A credit will automatically be applied to your credit card or original method of payment, within 7 business days. Refunds are for the product cost only and do not include the cost of your return shipping.

We do not accept returns for items shipped internationally except for Canada.